Service Coordinator- Equipment M/F
Location: Kampala District
Hiring Firm: CFAO Motors Uganda
Type: fulltime
Created Date: 2026-06-08
Deadline: 2026-06-15
Job Description:
The Service Coordinator is responsible for coordinating the activities of the service department to ensure efficient operation, customer satisfaction and profitability of the assigned service department.
Responsibilities:
- Coordinate and monitor the service reception to maintain set performance levels ensuring customer satisfaction and achievement of business objectives.
- Provide all customers with clarity on technical and product specific information as well as detailed explanations on all works completed by service department
- Develop and ensure strict adherence to SOPs for all applicable service processes.
- Coordinate and control consumables ordering, issuance and stock holding
- Motivate, monitor and supervise technician performance and utilization to maximize service profitability
- Monitor customer satisfaction reports and develop service offers by targeting new customers and fleet companies and submit reports to the management
Required Experience: 1-3 YEARS
How to apply:
